I offer a range of services tailored to meet your individual needs. My approach is focused on understanding and responding to what you require, providing effective and practical solutions.
Administrative Support
Email management & inbox organisation
Data entry & database management
Preparing spreadsheets & documents
Membership management & record keeping
Invoicing & expense tracking
Maintaining internal systems & CRMs
Learning & development coordination
Diary & calendar management
Travel planning & bookings
Communication and Client Support
Customer service & helpdesk support (e.g. Zendesk)
Responding to client queries & managing communications
Assisting customers with the resolution of external system issues and producing comprehensive step-by-step guides
Onboarding new clients & managing client records
Scheduling calls & follow-ups