Simple, flexible support to keep your members and systems running smoothly

Essential Support
£150 per month
Ideal for small membership businesses needing consistent, reliable help.
- Up to 5 hours per week (evenings/weekends)
- Member & customer email support
- Basic membership admin (updates, changes)
- Renewal reminders & cancellations
- CRM/database updates

Growth Support (Most Popular)
£240 per month
For growing businesses that need more regular support and structure.
- Up to 8 hours per week (evenings/weekends)
- Everything in Essential, plus:
- New member onboarding support
- Follow-ups with members/customers
- Helpdesk or query tracking
- Ongoing CRM maintenance

Premium Support
£420 per month
For established organisations needing higher-level, consistent support.
- Up to 12 hours per week (evenings/weekends)
- Everything in Growth, plus:
- CRM clean-up and organisation
- Membership tracking and reporting support
- Process improvements and recommendations
- Priority response times