I bring years of experience supporting membership-based organisations with their customer service, member enquiries, and CRM systems. I specialise in helping businesses stay on top of their day-to-day member support—from responding to messages and managing renewals to keeping records accurate and resolving issues quickly.

With a strong background in membership management, customer care, and administrative support, I’m confident working across platforms such as Zendesk, MS Office Suite, and a range of CRM systems. My focus is on making sure your members feel supported and everything runs smoothly behind the scenes.

I provide reliable evening and weekend support, so you can have peace of mind that your members are looked after—even outside of standard working hours